NAV Version: 2013
Issue: Recently, a new user was added to NAV. The user was given the same profile and permissions as others in his department. When he logs into NAV, everything is going painfully slow, ultimately freezing up the screen. This happens regardless of what he clicks on.
Testing: We had him log into his PC using another user's credentials and the speed was normal, so that has ruled out any PC-related issues.
Verifications: We verified his permissions, profile, deleted his user personalization and *.zup files .............. no luck. No matter what, NAV crawls on his PC when he is logged in with his own User ID. As a last resort, we deleted and recreated his login. The problem persists.
Any suggestions?
Issue: Recently, a new user was added to NAV. The user was given the same profile and permissions as others in his department. When he logs into NAV, everything is going painfully slow, ultimately freezing up the screen. This happens regardless of what he clicks on.
Testing: We had him log into his PC using another user's credentials and the speed was normal, so that has ruled out any PC-related issues.
Verifications: We verified his permissions, profile, deleted his user personalization and *.zup files .............. no luck. No matter what, NAV crawls on his PC when he is logged in with his own User ID. As a last resort, we deleted and recreated his login. The problem persists.
Any suggestions?