NAV 2016 W1 Build 46621
When posting Item Journal - Negative Adjustment, the system prompts an error "The value Entry already exists. Identification fields and values. Entry No. = 19"
Upon checking Value Entries, the entry no. is already at 83, thus Entry No. 19 already exist. Then we checked the Item Ledger Entries, and it does NOT record the posting of any transaction that will reduce the quantity of an item. We can only see purchase receipts and positive adjustments. Further testing, error only happens if we post deductions such as Item Journal Negative Adj and Sales, Post Sales Entry and Post Sales, Phys. Inventory Negative Adj, Purchase Return. All positive adjustments are posting, weird! We tried Cronus of same database and we are able to post item journal with negative adjustment. HELP!
Note that the item we are trying to post has inventory on hand.
When posting Item Journal - Negative Adjustment, the system prompts an error "The value Entry already exists. Identification fields and values. Entry No. = 19"
Upon checking Value Entries, the entry no. is already at 83, thus Entry No. 19 already exist. Then we checked the Item Ledger Entries, and it does NOT record the posting of any transaction that will reduce the quantity of an item. We can only see purchase receipts and positive adjustments. Further testing, error only happens if we post deductions such as Item Journal Negative Adj and Sales, Post Sales Entry and Post Sales, Phys. Inventory Negative Adj, Purchase Return. All positive adjustments are posting, weird! We tried Cronus of same database and we are able to post item journal with negative adjustment. HELP!
Note that the item we are trying to post has inventory on hand.