One user goes to select 'Picking List By Order' which starts report ID 10153
They get a prompt about the '\\printer1' not being a valid printer and it asks to click OK then select a printer from the list
The user does so and is able to select the printer1 from the options and print successfully
All other users don't have this in between warning and printer selection step so I don't think the issue lies within NAV specifically and perhaps with print drivers.
The printer in question is a network printer installed via 'add printer' from the network.
Any insight on next troubleshooting steps would be valuable.
The print driver was reinstalled and the OS is windows 7.
printer1 is selected locally as the 'default printer'
They get a prompt about the '\\printer1' not being a valid printer and it asks to click OK then select a printer from the list
The user does so and is able to select the printer1 from the options and print successfully
All other users don't have this in between warning and printer selection step so I don't think the issue lies within NAV specifically and perhaps with print drivers.
The printer in question is a network printer installed via 'add printer' from the network.
Any insight on next troubleshooting steps would be valuable.
The print driver was reinstalled and the OS is windows 7.
printer1 is selected locally as the 'default printer'