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NAV 2016 CU8 - web client too many users error

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I have been getting an error with no details when trying to login with the web client or emulating the tablet client. When I look at the event log, the error is there are too many users for the license.
I have uploaded the customer license (40 users), restarted all the service tiers (we are using a separate service tier for the web client with navuserpassword) and restarted IIS - still get the error.
Any ideas on what else to do? Any settings on the service tier or Windows that should be looked at?

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