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How to reclass items which are trapped in "In Transit" location

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Dear Mibuso Forum,

I have been facing for the items which are trapped in "In Transit" location.
We have got report from our client, that they found their Transfer Order Receipt was gone. After some checkings, we found that Transfer Order was deleted already, Transfer Shipment was posted first, it affected those items were parked in "In Transit" location, but never can be posted for the receipt because its Trasnfer Order was deleted.
my assumption is, it might because user canceled when the posting receipt was in process, and Nav failed to get the roll back, thus it ended up with "Transfer Order" was deleted, while "Transfer Receipt" was not created yet.

Kindly please, if you ever have the same case, or might share your idea, how to release out those items from "In Transit" location, as I have tried to do Item Reclass, but Nav could not process for item in "In Transit" location.

this case uses NAV 2013R2 version.

Thanks for y'all help.

Indriani

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