Hello!!
I would like some help if someone has already setup a workflow similar to mine to understand how the 3 responses work since I've spent a lot of time without any luck.
What I want to achieve is to setup an approval workflow for Vendors where the initial value of the field will not change until the change is approved. I've used the standard Vendor approval workflow from the templates but what I've noticed is that any change you make even though the approval is rejected or cancelled the changed value remains. From what I understand I can work around this with the following responses : 1. Revert the value of the <Field> field on the record and save the change. 2. Apply the new values 3. Discard new values.
However I've tried to add these responses with several methods on my events but I haven't managed to make it work. The way I believe it should work is by placing the "Revert the value of the <Field> field on the record and save the change" response to the first event which is "A vendor record is changed." However when I do it this way when the approver goes on the Record that needs to be approved the Approve function is not there even though the record is displayed normally in the Approval entries table with Open status...
Has anyone managed to built this kind of workflow so I can get some help????
Thanks in advance!!!!!
I would like some help if someone has already setup a workflow similar to mine to understand how the 3 responses work since I've spent a lot of time without any luck.
What I want to achieve is to setup an approval workflow for Vendors where the initial value of the field will not change until the change is approved. I've used the standard Vendor approval workflow from the templates but what I've noticed is that any change you make even though the approval is rejected or cancelled the changed value remains. From what I understand I can work around this with the following responses : 1. Revert the value of the <Field> field on the record and save the change. 2. Apply the new values 3. Discard new values.
However I've tried to add these responses with several methods on my events but I haven't managed to make it work. The way I believe it should work is by placing the "Revert the value of the <Field> field on the record and save the change" response to the first event which is "A vendor record is changed." However when I do it this way when the approver goes on the Record that needs to be approved the Approve function is not there even though the record is displayed normally in the Approval entries table with Open status...
Has anyone managed to built this kind of workflow so I can get some help????
Thanks in advance!!!!!