Hi Experts!
We have a strange memory issue with one of our customer user. The user has 5-6x bigger memory usage compared to others which really slows down her Nav.
Screenshot below is from Citrix XenApp server where the NAV client in installed. Server will reboot every day and the user has been in Nav only about 4 hours.
![df3hs1cxsa0z.png]()
The user has only posted sales invoices and printed them to local printer over Citrix connection. My guess is that the problem has something to do with that combo. Every time you preview rdlc report it will increase memory usage of the client, but it should also decrease after the report preview is closed. I think that there could be problem that the memory usage will not decrease and the old report will stay in the client’s cache. Have you faced any similar memory issues?
NAV version is 2017 CU4. No major modifications.
We have a strange memory issue with one of our customer user. The user has 5-6x bigger memory usage compared to others which really slows down her Nav.
Screenshot below is from Citrix XenApp server where the NAV client in installed. Server will reboot every day and the user has been in Nav only about 4 hours.
The user has only posted sales invoices and printed them to local printer over Citrix connection. My guess is that the problem has something to do with that combo. Every time you preview rdlc report it will increase memory usage of the client, but it should also decrease after the report preview is closed. I think that there could be problem that the memory usage will not decrease and the old report will stay in the client’s cache. Have you faced any similar memory issues?
NAV version is 2017 CU4. No major modifications.