Safety stock is getting on my nerve...grrr....

Hi Guys,

I now have two customers with the same issue with safety stock getting in the way...

Situation:
Whenever they buy the item, they want to buy Q=250. Today they have an inventory of Q=10. They get a sales order for Q=45 and since they don't have enough stock to cover that, they want the Planning Worksheet to suggest 1 lines with Q=250. This would cover the sales order, and then they have some quantities left that they can keep in stock. (Is this really an unreasonable requirement....!?!)

HOWEVER: When running the planning work sheet, this will create TWO lines: One Exception line of Q=35 and then another line with Q=250.

Is there any way to achieve what we want?

Thanks!